There are three key ways to avoid the liability of cargo and container damage.
First, make sure that you aren’t blamed for damage that occurred before you picked up the load. The quickest and easiest way to do that is to use Photector to take photos of the condition during the pick-up interchange.
If a claim comes along, you’ll have the photo evidence to prove that dent or scratch was on the container before the interchange and you won’t have to pay.
Second, make sure you aren’t blamed for damage that happened after your drop. Photector’s photo capture the date, time and GPS location automatically, so you have proof of your damage-free delivery.
Third, of course, take all the safety precautions to ensure that preventable damage doesn’t happen in the first place. For more info, here’s a link to one article on that: “Reducing the Risk of Damage, Loss and Claims.”
Unfortunately, some damage is unavoidable…that’s when you need Photector the most.
With Photector you can take up to 20 high-resolution photos, especially close-ups, to thoroughly show the extent of the damage. You can easily share the Photector photos with the customer during the damage claim process. In this way, you are only charged for the specific damage and not additional damages that occur later down the line.