April 23, 2019

6 Taps to Deflect Unfair Damage Claims


The key to avoid paying for damage you didn’t cause is thoroughly capturing the load’s condition at pick-up and drop-off.  An old-fashioned EIR form just won’t cut it.

Often handling containers causes loads to shift as well as boxes to be broken or damaged while in the shipping mode from water movement, rail movement or during trucking. Equipment also gets dents, dings and scratches.

Photos of the condition of the container, the freight and the seal number are crucial.

Follow these best practices to stop paying for damage to containers and cargo that you didn’t cause.

  • Use the Photector to take 4 photos of every load at pick-up:
    1. The empty container
    2. Inside the fully-loaded container with the door open
    3. The shut door and seal applied
    4. A close-up of the seal number. Ensure the entire seal number is readable in the photo. Photector will automatically convert this to text so you can easily search by seal number at a later date.
  • Photector automatically tags the photos with time, date and GPS location with secure storage.
  • Use Photector to take 2 photos of the load at destination receiving dock:
    1. The closed door with the seal intact
    2.  The inside of the container showing the condition of the blocking and bracing – if there is obvious damage, take more detailed photos to show the amount of damage.
  • When questions or claims arise, search Photector by seal number to find your photos in seconds.

Using Photector to capture the condition of the load at pick-up and delivery is the only way to prove that you didn’t cause the damage.

Here’s a 52-second video that shows how.

That’s just 6 taps to trusted proof, saving you thousands of dollars in damage you didn’t cause.

Test drive Photector with a 14-day FREE Trial and schedule a 1-on-1 demonstration today!

Photector Is Changing The Way Companies Protect Themselves

  • Find out how to prevent damage claims you didn't cause
  • Squeeze more profit out of every trip
  • Save time, hassle & relationships
  • Securely Document the State of Equipment

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A Photector Event is the combination of Date, Time, GPS Location, OCR, Blockchain, and up to 20 high resolution photographs.

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