Author: Tom Burke

October 30, 2019 How To Finally Get Paid for Filthy Rental Returns
When rental trucks, trailers and equipment come back in unfit conditions, it disrupts your whole operation. You can’t rent it right back out in that condition. You’ve got to take [...]
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October 23, 2019 How To Reduce Truck Rental Damages with a Simple Pattern Interrupt
Let’s face it. Many folks who rent trucks drive cars. They aren’t used to the big trucks that take more room to maneuver, turn and park. That’s why equipment damage [...]
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October 16, 2019 Cash Customers, Expensive Rental Trucks and Blockchain Evidence
Cash customers can be a curse or a blessing when you consider that a customer gives you a few hundred dollars and drives off in a brand new, 5-figure box [...]
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October 9, 2019 Eating $15,000 in Rental Damages Really Hurts
A colleague worked in the truck leasing business for a well known company that had a big lease contract with a freight company. He told me lots of stories about [...]
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September 25, 2019 Container Interchange Changes Liability to You
“Container Interchange” is a transportation industry term for when a container, trailer or piece of equipment is passed between two parties. That’s an “interchange.” An “interchange” also passes the legal [...]
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September 18, 2019 Faking Damage Photos is Easy. Watch Out!
When thousands of dollars are at stake for equipment damage or container damage, don’t trust just any photos.  A 5th grader can fake photos these days. Anyone can fake photos [...]
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September 9, 2019 Photector Innovates Freight Industry 7 Ways
Photector innovates the freight industry in 7 ways… Photos are more powerful and informative than handwritten diagrams and notes. Photector uses cell phone digital photos snapped during freight packing, loading [...]
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September 4, 2019 Deadlines Matter… Get Paid For Damage Claims!
How long do you have to file container damage claims? Missing filing deadlines and lack of evidence are reasons shippers and equipment owners don’t get paid for damages.  Promptness and [...]
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August 27, 2019 Who’s Responsible for Damage Claims?
It’s a common challenge that plays out every day in TLS—but there didn’t used to be an elegant solution for solving it. It goes something like this… “Marco” from “Midwest [...]
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August 21, 2019 Lost Interchange Photos Cost Big Bucks
In order to reduce costs associated with damage claims they didn’t cause, a recent survey of TLS owner/operators and fleet managers with less than 100 trucks reported that 62% take photos [...]
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