Author: Tom Burke

May 2, 2019 Stop Damage Claims in Their Tracks
Is your company one of the 44% that pay damage claims you know you didn’t cause just to keep the customer? Or part of the 42% that pay unfair damage claims because [...]
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April 30, 2019 How to Avoid Cargo Damage Liabilities and Foster Teamwork Across Your Shipping Sphere
  Creating a team mentality among the players in your company’s shipping sphere is key to avoiding cargo damage liabilities. When everyone shares the same goal of keeping costs as [...]
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April 25, 2019 What is a Shipping Container Claim?
  Shipping container claims, also known as damaged cargo claims or freight claims, are a legal demand by a shipper or consignee to a carrier for financial reimbursement of damages [...]
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April 23, 2019 6 Taps to Deflect Unfair Damage Claims
  The key to avoid paying for damage you didn’t cause is thoroughly capturing the load’s condition at pick-up and drop-off.  An old-fashioned EIR form just won’t cut it. Often [...]
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December 6, 2018 Container Damage…Millions of Dollars in Port of Wilmington from Florence
See more details in the Port of Wilmington article. When storms cause container damage, it may be difficult to separate what damage was pre-existing on the container and what damage was [...]
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December 4, 2018 The Seal is the Secret to Lower Unfair Damage Liability payouts
With Photector photo documentation, it is easy for all users to document the seal with an up-close photo to show its number and condition at the time the equipment or [...]
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