In the five steps to recover tough claims mentioned in 3PL Perspectives’ article, step 2 is…
“Document the Exception…Once the trailer is open, receiving needs to be on the watch for any signs of damage. If there are signs of damage, such as pallets fallen over or wet or damaged cartons, this is the time to take pictures. Photos should be taken right away – before the products are unloaded.”
Documentation just got easier. Using Photector is a new best-practice for documenting damages with photo facts. With just a few clicks on your smart phone, Photector creates high-resolution, time stamped photos complete with GPS location.
Photector instantly stores the photos in the Blockchain and uses OCR technology for easy search and retrieval. That eliminates all the headaches of organizing, labeling, uploading, storing and searching the photos. It is simple to retrieve the correct photos in seconds and share them with other parties in the claims process.
Step five in the article is “Start Your Paper Trail.” Since a Photector photo is worth a thousand words, describing the damage just got a whole lot easier. Just add your Photector photos to your claims for faster recoveries and fewer disagreements.
Try a free Photector Test Drive and see for yourself or schedule a 1-on-1 demo today!
To learn about the other steps in the freight claims process, here’s a link to the full “Recovering Tough Claims” article.